Return Policy - Ballet & Tap Dance Choreography Software (Point and Click)

DOMESTIC CUSTOMERS

Any customer purchasing a Tap & Technology Productions LLC product within the Continental US can return it within the first 30 days of purchase so long as the product is unopened and in the original package. Once the software is opened, the sale is final. Payment will be refunded to customers for the purchase price less any shipping charges. Shipping charges are not refundable. All returns must have a Return Material Authorization (RMA) number clearly marked on the outside package, and must be shipped freight prepaid.

INTERNATIONAL CUSTOMERS

Any customer purchasing a Tap & Technology Productions LLC product outside the Continental US can return it within the first 45 days of purchase so long as the product is unopened and in the original package. Once the software is opened, the sale is final. Payment will be refunded in US currency to customers for the purchase price less any shipping charges and fees. Shipping charges and fees are not refundable. All returns must have a Return Material Authorization (RMA) number clearly marked on the outside package, and must be shipped freight prepaid.

The customer is responsible for all return shipping charges to Tap & Technology Productions LLC including, but not limited to, applicable duties, customs, provincial taxes, freight charges, and importation charges.

FORCE MAJEURE

Tap & Technology Productions LLC (T&TP) shall be excused for any delay or failure to perform due to any cause beyond its reasonable control, including but not limited to acts of governments, natural catastrophes, acts of Customer, interruptions of transportation or inability to obtain necessary labor or materials. T&TP's estimated shipping schedule shall be extended by a period of time equal to the time lost because of any excusable delay. In the event T&TP is unable to perform in whole or in part because of any excusable failure to perform, T&TP may cancel orders without liability to Customer.

GOVERNING LAW/ARBITRATION

This agreement is governed by Virginia law as such laws apply to agreements entered into and to be performed entirely within Virginia between Virginia residents. Any claim arising out of or relating to this agreement or www.tap-tech.com shall be settled by binding arbitration in Virginia Beach, Virginia in accordance with the American Arbitration Association's commercial arbitration rules. Any such claim shall be arbitrated on an individual basis, not consolidated with another party's claim. Judgment on the arbitration award may be entered into any court with jurisdiction, and the arbitrator's award shall not be appealable or reviewable except as permitted by Virginia law. However, (a) each of us may seek interim relief from a Virginia Beach, Virginia court to protect the party's rights or property while arbitration is pending, and (b) at our option, we may bypass arbitration in cases of fraud or other crimes against us, interference with our technical operations or violations of our rights or property.

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